Receive and resolve all complaints regarding the maintenance and functionality of the departments, buildings, and common areas, guaranteeing that they will be resolved in the shortest time with the greatest efficiency.

Implement protocols in the event of natural contingencies or emergencies.

Offer great well-being and security to residents.

Each agent will be responsible for an average of 4,000 m² of the Diamond, to guarantee everything that is integrated into that space is always maintained in optimal conditions.